Your list of resources to get through COVID-19

When things get tough, many people, organizations, and government services step up to help the people hardest hit. These unprecedented times are no different.

We’re keeping an eye out for resources that could help you get through this difficult time and listing them here. If you’ve got any tips for us to add, please share them on our Facebook page or email us at hola@oportun.com.

We’re in this together.


Who’s hiring

Looking for work during the coronavirus pandemic?

LinkedIn launched a page for #CoronaVirusHiring with awesome insight into where to find your next temporary or permanent job at places like 7-Eleven, Pizza Hut, Dominos, grocery chains, and others.

Also, these national companies are looking for workers: Papa John’s, CVS Health, Dollar General, Amazon, Walmart, and Trader Joe’s, according to the Skimm.

And you can find a constant stream of gig opportunities through this app called Steady, plus they’re partnering with Amazon to help fill 100,000 new positions.

Finally, LiveOps is hiring about 1,000 new agents who can work flexible hours from home for call center services—answering calls, chats, emails, and more.


Health & wellness

Are you experiencing coronavirus symptoms? Use Apple’s COVID-19 screening tool to understand what to do next.

So far, it seems your pets are safe from coronavirus and they can’t spread the virus, according to the CDC.

Know someone with stress or anxiety about coronavirus? The CDC offers tips on how to help them cope.

Excessive alcohol consumption can increase your risk of health problems, and it doesn’t help protect you against COVID-19, from the World Health Organization. See the CDC tips on healthy ways to cope, above.

The #PublicChargeRule will not affect families seeking medical care for #COVID19. If you are feeling sick, you should seek help. Read more.

Take care of yourself if you’re in quarantine by following advice from the World Health Organization.

Be prepared if you care for others who are at risk: Know what to do in case of a COVID-19 outbreak in your community, from the CDC.

Learn how you can help stop the spread of COVID-19, from the CDC.


Personal finances & taxes

$1,200 could be coming to you directly from the government as part of a coronavirus relief package. Find out what you need to know.

Some immigrants without a Social Security number may not get the coronavirus stimulus payments. Learn more.

Need assistance finding food, paying household bills, or other essential services? Use United Way’s local 211 search or just dial 211 to speak to someone.

Protect your credit during the coronavirus pandemic by taking these actions, provided by the Consumer Financial Protection Bureau (CFPB).

You are now allowed to delay most tax filing and payments until July 15, 2020.

If you are owed a tax refund, the IRS urges you to file as quickly as possible. File electronically for free and learn more at IRS.gov/coronavirus.

While a number of Volunteer Income Tax Assistance (VITA) offices are closed, some remain open to help people who need assistance filing their taxes. Call 800-906-9887 or visit the VITA website to learn more.

 

What we’re doing during the COVID-19 crisis

Updated March 27, 2020—We’re doing everything we can to continue helping our community. Here’s how we’re responding to the COVID-19 crisis.

These are challenging times, and our thoughts are with everyone affected by the coronavirus (COVID-19). Oportun is here for you and we want to help ease your financial stress so that you can focus on the health and safety of your loved ones.

While things are quickly changing, we’re adapting our business to better serve you by:

  • Making it easier to work with us from home
  • Updating our payment options to meet the moment
  • Creating a list of resources with advice and assistance (and we’re adding to it daily)

We’re here for you online and by phone

The safest place for our community right now is at home, and many of us are being asked to shelter in place. So we’re working hard to provide all of our services online. You can always reach us by calling 866-488-6090.

We’re also updating your payment options. As of this week, it’s now possible to make personal loan payments online using your debit card. We’re making online transactions easier every day, so keep checking our payments page for the latest options.

We can help if you can’t make a payment

If you’ve been impacted by COVID-19 and can’t make your regular payment, please call us at 866-488-6090 or email customercare@oportun.com. We have a number of flexible payment options, including deferrals, and we want to help you get through this.

And because we know how important your credit score is, we won’t report skipped payments as late to the credit bureaus if you call us to make arrangements.

 You still have options to make payments in person

Oportun is considered an essential service, so you can count on us to stay open whenever and wherever possible. Some of our locations may have shorter hours or temporarily close due to local government requests. Check our website or Google maps before you go; we’re updating hours and closures daily.

You can also pay in-person at Walmart, Kmart, 7-Eleven, CVS, and hundreds of other locations that accept CheckFree Pay MoneyGram , or PayNearMe  payments.

Here’s a list of resources that can help

When things get tough, many people, organizations, and government services step up to help the people hardest hit. We’re keeping an eye out for anything that could help you get through this and listing them on this page. If you have any tips for us to add, please share them on our Facebook page or email us at hola@oportun.com.

We’re here for you

You can continue to rely on us. Our thoughts are with anyone affected by the new coronavirus. We consider it a privilege to serve you and to do so as safely and conveniently as possible. We’re in this with you, and we’ll get through it together.