Have questions or need additional support? We’re here for you.
At Oportun, we want to see you succeed. If you run into a problem or have a question, please reach out so we can help.
All credit reporting disputes must be submitted in writing.
Please include the following information in your message:
- Your full name
- Your address
- Your phone number
- If you are an existing Oportun customer, your account number
- Reason for your request, dispute, compliment, or complaint
Have a quick question and want to skip the phone call?
If you are a customer and have a simple question about your personal loan, text our new bot. Ask for your loan balance, payment amount, due date, or how to make a payment. Please use the phone number we have on file.
Standard rates apply